Privacy Policy

1. Introduction

This Privacy Policy describes how FIRMA USŁUGOWA GRZEGORZ ROBOK ("we", "us" or "our"), operating the website TravelToIndia.net, collects, uses and protects personal information about users of our website ("you" or "your"). We are committed to protecting your privacy in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, telephone number when you contact us
• Enquiry details: information contained in your travel enquiries or tour booking requests
• Technical data: IP address, browser type, pages visited, time spent on site (via cookies)
• Communication records: records of correspondence between you and us

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your enquiries and provide travel information
• To process booking requests and arrange travel services
• To improve our website and services based on usage analytics
• To send information about our services you have requested
• To comply with legal obligations

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

5. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

• Consent — where you have provided explicit consent (e.g., receiving marketing communications)
• Contract performance — to fulfil a contract with you (e.g., processing a tour booking)
• Legitimate interests — for analytics and website improvement
• Legal obligation — where required by law

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal requirements. Customer correspondence is typically retained for 3 years; contractual data for 5 years following the conclusion of the service.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to TravelToIndia.net. We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. For significant changes, we will provide prominent notice on our website. This policy was last updated: January 2025.

11. Contact & Complaints

For any privacy-related questions, contact us at:
FIRMA USŁUGOWA GRZEGORZ ROBOK
Email: [email protected]
Tel: +48 666 626 704

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your national data protection authority (in Poland: Urząd Ochrony Danych Osobowych, uodo.gov.pl).